• What We Do
  • Large Scale Culture Change
  • 90 Minute Expresso Seminars
    • Communication
    • Creativity
    • Facilitation
    • Networking
    • Goal-Setting and Decision-Making
    • Appraisals
    • Articulate Listening Clarity and Understanding
    • Meetings
    • Customer Service
    • SHIFT
    • Collaboration
    • Email
    • Combining the Seminars
  • Partnering & Big Teams
  • Recession to Progression
  • Reasonable Adjustment
  • Mental Health
  • Long Term Sickness
  • Training & Learning
• How We Work
  • Recipe for Change
  • Engaging Senior Management
  • Interactive Theatre
  • Expresso Seminars for Management
  • Media for Mobile Learning
  • Train the Trainer
• What We've Done
  • Sandwell MBC
  • Gateshead Schools PFI
  • Transport for London
  • Westminster Mind
  • Tower Hamlets Homes
• Who We Are
  • Kalinka Poullain
  • Jonathan Brown
  • Rob Stanley
  • Lisa Tully
  • Graeme Allen
• Contact Us

We offer solutions in the following areas:

90 Minute Expresso Seminars

Articulate Listening Clarity & Understanding

Objective: Do people really listen, or do they wait to speak?

Participants leave this course with:

• Highly effective techniques for generating for improving
listening and understanding.
• The ability to generate rapport
• Skills for generating clarity.