• What We Do
  • Large Scale Culture Change
  • 90 Minute Expresso Seminars
    • Communication
    • Creativity
    • Facilitation
    • Networking
    • Goal-Setting and Decision-Making
    • Appraisals
    • Articulate Listening Clarity and Understanding
    • Meetings
    • Customer Service
    • SHIFT
    • Collaboration
    • Email
    • Combining the Seminars
  • Partnering & Big Teams
  • Recession to Progression
  • Reasonable Adjustment
  • Mental Health
  • Long Term Sickness
  • Training & Learning
• How We Work
  • Recipe for Change
  • Engaging Senior Management
  • Interactive Theatre
  • Expresso Seminars for Management
  • Media for Mobile Learning
  • Train the Trainer
• What We've Done
  • Sandwell MBC
  • Gateshead Schools PFI
  • Transport for London
  • Westminster Mind
  • Tower Hamlets Homes
• Who We Are
  • Kalinka Poullain
  • Jonathan Brown
  • Rob Stanley
  • Lisa Tully
  • Graeme Allen
• Contact Us

Expresso Seminars for Management

Purpose - To give the management tools to support and develop culture change

Communication 1 - Highly Effective Meetings  (90 minutes)
This module saves organisations 30-50% of the time they spend in meetings with better quantifiable results. This single intervention catapults participants to a new level of effectiveness.

Communication 2 - Clarity, Impact & Listening (90 minutes)
Most of the problems that occur in organisations come from people not listening. Communicating effectively delivers understanding, minimises errors and grows networks and relationships.

Creativity Innovation, Problem-Solving (90 minutes)
Do you have an established and highly effective methodology for generating new ideas and solving problems quickly and effectively? This module creates a consistent, highly effective approach

Collaboration Partnering, Relationships, Progress & Feedback (90 minutes)
The only way things get done is by people collaborating effectively. The whole is greater than the sum of its’ parts. This module helps that principle become an everyday reality.

Customer Care Partnering, Relationships, Progress & Feedback (90 minutes)
There are a number of default thoughts and behaviours which always lead to clear, effective customer service both internal and external. This module embeds these quickly and simply.

Why run these seminars in this way?

Less is More
Every process of evolution and refinement is about achieving better results with less effort. These seminars distill the essence of highly effective practice into simple, actionable behaviours. If it can’t be delivered in a short period of time... it’s not essence.

Time : Cost
Now more than ever, we all have to account for our time. There is a cost to an organisation of having people away from their desks, and there is a cost for putting them on a training programme. These seminars take 90 minutes each - approximately the same amount of time as attending a meeting. The ‘Expresso Seminars’ fit seamlessly into people’s working day and provide an immediate and quantifiable return on investment.

Cultural Impact
The “Expresso Seminars” are designed to give the maximum value in the shortest time. To achieve this every seminar leaves participants with key behaviours and word-keys. This creates a “common language of effectiveness” which fast becomes cultural ensuring its sustainability.